Privacy Policy
Serenity in Leyland
Jayne Dillon
Telephone: 07716 848598
Email: jayne@serenityinleyland.com
Last updated: June 2026
Serenity in Leyland is committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What information I collect
I may collect and process the following personal information:
- Name
- Address
- Telephone number
- Email address
- Emergency contact details
- Relevant medical and health information required to provide safe and effective complementary therapy treatments
- Information provided through website contact forms or email enquiries
Why I collect your information? Your information is collected to:
- Respond to enquiries and appointment requests
- Provide safe and appropriate complementary therapy treatments
- Maintain accurate client records
- Contact you regarding appointments
- Meet legal, insurance and professional requirements
Health information is collected only where necessary to ensure treatments are safe and suitable.
How your information is stored
Client consultation forms and treatment records are kept securely in a locked filing cabinet. Any electronic communications are stored securely and access is restricted. I take appropriate measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
How long I keep your information?
Client records and treatment notes are retained for seven years after the date of your last treatment, after which they are securely destroyed unless a longer retention period is required by law.
Sharing your information
Your personal information will not be sold or shared with third parties for marketing purposes.
Information will only be shared where:
- You have given your consent
- It is necessary to protect your vital interests
- I am legally required to do so
Your rights
Under UK GDPR you have the right to:
To exercise any of these rights, please contact:
Jayne Dillon Email: jayne@serenityinleyland.com Telephone: 07716 848598
Website enquiries
If you contact me through my website, email or telephone, I will use your details only to respond to your enquiry and provide information about my services.
Cookies
This website may use essential cookies to help the website function correctly. If additional cookies such as analytics cookies are used, visitors will be informed and given a choice where required.
Complaints
If you have concerns about how your personal information is handled, please contact me first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Telephone: 0303 123 1113